Return Policy of

Please read the following information before attempting to return a product to American Medicals.
  • Please obtain a Return Authorization Number (RA#) by calling us at (904) 636-9451 or by completing the
    Return Authorization Request form.
  • When requesting an RA#, you will be asked to provide:
        1. Invoice number
        2. Date of purchase
        3. Quantity of purchase
        4. Part number(s)
        5. Reason for return
  • American Medicals will refuse any products returned without an RA#.
  • All products returned must be in the original packaging and in saleable condition. Any merchandise unsuitable for resale will not be
  • For all returns, a 25% or manufacturer’s imposed restocking fee, whichever is greater, will be charged.
  • Any products returned after 30 days of the invoice date will not be accepted.
  • Special orders are non-returnable.
  • Shipping charges are non-refundable.
  • Charges to ship returned products back to American Medicals are the customer’s responsibility.
  • All international sales are non-returnable.
  • Please follow these steps for an easy return.